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Support

In conjunction with CASIT Training, we provide support for different software and technologies. Consult the following for answers to some of your support questions. If you need additional support, please contact us.

  • Canvas Overview – Short list of topics created by CASIT Training designed to get instructors started with Canvas
  • Canvas Support for Faculty/GTFs - This site covers Canvas topics in depth and is maintained by the Center for Media & Educational Technologies (CMET)
  • Canvas Documentation Website - This site contains detailed information on all Canvas-related topics and is maintained by Instructure, the makers of Canvas

If you need additional support, please contact us. 

  • CASIT's Instructional Technology Lab has software and hardware to create all kinds of multimedia assets
  • CASIT Online Education staff can help you create multimedia assets
  • Checkout a laptop with a USB microphone and work anywhere

If you own a video and need to host it for your classes, the Yamada Language Lab has graciously offered the use of their media server for hosting video until a permanent solution for storing streaming videos is found. Contact us for more information.

You can also post your videos on YouTube or Vimeo and add a link to Canvas so that only students in your class can view the content. 

We can help you with any issues you encounter using the following software/tools:
  • Microsoft Office
  • Adobe Creative Suite
  • Screenflow screencasting software
  • Audio software (Garageband, Adobe Audition, Audacity)
  • UO blogs
  • Google Apps for Education
  • Building/posting web pages
  • Articulate Storyline
There are also a number of services available from CASIT Training including a knowledge base with articles about different software packages as well as training opportunities.
For questions regarding the use of copyright media, please refer to the following page produced by UO Libraries. Instructional Use of Copyrighted Media: Digitization and Streaming Also, consult the very detailed Copyright Crash Course from the University of Texas.